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Homepage / FAQ / Q: How do I return a Freebike after use?

Q: How do I return a Freebike after use?

A:  Pull either brake 3 times rapidly and wait for the bike lights to go off. The rental has terminated. If the lights stay on, you should try again.

End the rental at a place where the sky is visible. If you are returning the bike to a place with a poor mobile signal and / or a poor sky view, the rental may not end and the lights will not switch off. In this case, open the app, press End Rental, wait for the confirmation on your phone screen that the rental has terminated and then pull either brake 3 times rapidly. If the bike still does not return, please move the bike’s position 100 metres and try again – the reason that the bike rental is not ending is because the bike has a poor mobile signal.