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HOW IT WORKS
How to start using the Freebike?
1) Download the freebike application, choose your Country as United Kingdom, choose your city as City London and press Register. Then Choose IHS Markit, fill in the required information, and pay online. You will immediately receive a login and PIN by email. Keep the login and PIN in a safe place since you will need it to access the app.
2) Start the rental
Go to a bike (you can find the current locations of the bikes on the map), click on "rent bike" in the app, scan the QR code, then press the brake once to activate the rental and go!
3) End rental
Press "end rental" in the app, or quickly press brake 3 times when the bike is not moving.
WHAT DO THE LIGHTS MEAN?
A yellow light means that the bike is connecting to the server, and a green light means that the start or end of the rental has been successfully completed.
When rented, the front light will shine white and the back light red. When you brake, the back light will start to flash red. When you have returned the bike successfully the lights will switch off. If this does not happen, it may be that you have a poor GPS or GSM signal and by moving 100 metres you will be able to return the bike.
RIDING THE BIKE
You ride the bike exactly like a normal bike. The motor starts to help when you start to pedal and switches off if you press a brake or stop pedalling. If you want more or less power, go to Settings in the app and then change the engine profile. The new power setting will be then be automatically applied every time you rent it.
IF YOU ARE PARKING OVERNIGHT AT YOUR HOME, ALWAYS LOCK THE FREEBIKE WITH THE CABLE LOCK.
The combination of the lock code pops up at the beginning of the rental, or you can find it at any time during the rental by clicking on the rental details in the app (top left corner of the app with the time counter).
The motor is the lock! What is the cable lock for?
When you end your rental, the engine makes it very hard, but not impossible to pedal (if an unauthorized user is trying to ride the bike).
If you want your bike exactly where you left it, use the cable lock. You don’t need to use cable lock when parking at the IHS Markit office.
Full details of charges
The bike is free to use between 08:30 and 16:50. It is also free to use if you finish the rental at the IHSMarkit office between 16:50 and 23:59 or if you start a rental at the IHSMarkit office between 06:00 and 08:30. After you have gone home with the bike at the end of the day, please bring the bike back the next day. If you do not bring the bike back to the office within 48 hours, our retrieval team will collect it and you will be charged £25.